Terms & Conditions

Store Name: Guzellik Collection
Country: Kuwait
Business Activity: Online Selling – Retail – Fashion
Last Updated: 05-09-2026

Welcome to Guzellik Collection. By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. About the Store

Guzellik Collection is an online retail store specializing in fashion products and related items. We aim to provide customers in Kuwait with a convenient, reliable, and secure online shopping experience.

2. Acceptance of Terms

By using the website or purchasing any product from Guzellik Collection, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use the website or place an order.

3. Products

• We make every effort to ensure that product descriptions, images, sizes, and specifications are accurate.

• Actual product colors may vary slightly depending on lighting, photography, and the customer's screen settings.

• All products are subject to availability.

• We reserve the right to modify, update, discontinue, or remove any product at any time without prior notice.

• Customers are encouraged to review product descriptions and size information carefully before placing an order.

4. Prices

• All prices are displayed in Kuwaiti Dinars (KWD), unless otherwise stated.

• Prices, discounts, and promotional offers may change at any time.

• The applicable price is the price displayed at the time the order is placed.

• In the event of an obvious pricing or technical error, the store reserves the right to review or cancel the affected order.

• Delivery charges, where applicable, may be added separately and will be displayed during checkout.

5. Orders

When you place an order through Guzellik Collection, you are submitting a request to purchase the selected products.

We reserve the right to accept or reject an order for reasons including, but not limited to:

• Product unavailability.

• Incorrect pricing or product information.

• Incorrect or incomplete customer information.

• Suspected fraudulent or unauthorized activity.

• Technical or operational issues.

• Circumstances beyond the store's reasonable control.

If an order is canceled after payment has been received, any applicable refund will be processed according to our refund and return policy.

6. Payment

Customers may pay using the payment methods made available during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.

Payment transactions may be processed through authorized third-party payment service providers. The store does not intentionally retain sensitive payment card information beyond what is necessary for processing the transaction through the relevant payment provider.

7. Order Confirmation

After completing an order, customers may receive an order confirmation through the contact information provided.

An order confirmation confirms that the order request has been received. It does not necessarily mean that the order has been shipped or delivered.

The store may contact the customer to verify order details when necessary.

8. Delivery

• Orders will be delivered to the address provided by the customer during checkout.

• Customers are responsible for providing accurate delivery information and a valid phone number.

• Delivery times may vary depending on the customer's location, order details, courier availability, and other circumstances.

• Delays may occur due to courier issues, weather conditions, public holidays, technical problems, or other circumstances beyond the store's reasonable control.

• If delivery cannot be completed due to incorrect information or the customer's unavailability, additional delivery charges may apply where applicable.

• Customers should ensure that someone is available to receive the order when required.

9. Returns & Exchanges

Returns and exchanges are subject to the store's applicable Return & Exchange Policy and the laws and regulations applicable in Kuwait.

Depending on the product and applicable policy, return or exchange requests may require that:

• The product is unused and in its original condition.

• Original packaging and tags are retained, where applicable.

• The product has not been damaged, altered, washed, worn, or otherwise used.

• Proof of purchase is provided.

• The request is submitted within the applicable return or exchange period.

Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, or applicable legal requirements, provided that such restrictions are communicated to the customer where required.

10. Sale Items & Promotions

Special terms may apply to discounted products and promotional offers.

• Some sale items may be excluded from returns or exchanges, subject to the applicable policy.

• Promotional offers may have specific validity periods or conditions.

• Offers cannot be combined unless expressly permitted by the store.

• Guzellik Collection reserves the right to modify or discontinue promotional offers according to their applicable terms.

11. Discount Codes

• Discount codes must be used according to the conditions specified for each promotion.

• Discount codes may have expiration dates, minimum purchase requirements, product restrictions, or usage limits.

• Unauthorized, fraudulent, or improper use of discount codes is prohibited.

• The store reserves the right to cancel discounts obtained through misuse or violation of promotional terms.

12. Customer Responsibilities

Customers agree to:

• Provide accurate and complete information when placing an order.

• Provide a valid delivery address and contact information.

• Maintain the confidentiality of their account information, where applicable.

• Use the website only for lawful purposes.

• Not attempt to interfere with, damage, or gain unauthorized access to the website.

• Not misuse promotional offers or discount codes.

• Not provide misleading or fraudulent information.

• Review product descriptions, sizes, and specifications before purchasing.

13. Customer Accounts

If account registration is available, customers are responsible for maintaining the confidentiality of their login information and for all activity conducted through their account.

Guzellik Collection reserves the right to suspend or terminate an account where there is reasonable evidence of misuse, fraudulent activity, violation of these Terms & Conditions, or conduct that may harm the store or other customers.

14. Intellectual Property

All content displayed on the Guzellik Collection website, including but not limited to:

• The Guzellik Collection name and logo.

• Product images.

• Website designs.

• Text and descriptions.

• Graphics.

• Marketing materials.

• Website layout and visual elements.

is owned by or appropriately licensed to the store and may not be copied, reproduced, distributed, modified, or commercially exploited without prior written permission, unless otherwise permitted by law.

15. Customer Reviews & Content

If customers are permitted to submit reviews, comments, photos, or other content, such content must:

• Be truthful and not misleading.

• Not contain offensive, abusive, defamatory, or unlawful material.

• Not infringe the rights of third parties.

• Not contain unnecessary personal information.

• Not contain unauthorized advertising or promotional material.

The store reserves the right to remove content that violates these requirements.

16. Privacy & Personal Information

Guzellik Collection respects customer privacy and handles personal information in accordance with its applicable Privacy Policy and the laws and regulations of Kuwait.

Information may be collected and processed when necessary to:

• Process and fulfill orders.

• Contact customers regarding their orders.

• Arrange delivery.

• Process payments through authorized providers.

• Provide customer support.

• Improve the shopping experience.

17. Third-Party Links & Services

The website or promotional materials may contain links to third-party websites or services.

Guzellik Collection is not responsible for the content, availability, privacy practices, or policies of third-party websites or services.

Customers are encouraged to review the terms and privacy policies of any third-party service they access.

18. Website Availability & Technical Issues

We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

The website may occasionally be unavailable due to maintenance, updates, technical problems, or circumstances beyond our control.

19. Limitation of Liability

Guzellik Collection shall not be responsible for delays, interruptions, or failures caused by circumstances beyond its reasonable control, including courier delays, severe weather, public emergencies, technical failures, system interruptions, or other exceptional circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

20. Fraud Prevention

Guzellik Collection reserves the right to take appropriate action when fraudulent, suspicious, or unauthorized activity is detected.

Such actions may include:

• Canceling an order.

• Rejecting a transaction.

• Suspending an account.

• Requesting additional verification.

• Taking other appropriate measures permitted by applicable law.

21. Changes to These Terms

Guzellik Collection may update or modify these Terms & Conditions from time to time.

Any updated version may be published on the website. Continued use of the website or services after changes are published may constitute acceptance of the updated terms, to the extent permitted by applicable law.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the State of Kuwait.

Any dispute arising from the use of the website, products, or services shall first be addressed through good-faith efforts to reach an amicable resolution. If a resolution cannot be reached, the matter may be referred to the competent authorities and courts in Kuwait, as applicable.

23. Contact Us

For questions, complaints, order inquiries, product information, or assistance regarding these Terms & Conditions, customers may contact Guzellik Collection through the official contact details provided on the website.

Last Updated: 05-09-2026

By using the Guzellik Collection website or completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.